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Customer Service Lane

+1 972 853 1407

Customer Support Email

Email: Info@eternalaspirants.com

Head office

Address: Jersey City, NJ 07302

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Amazon Account

Management

Ensuring the prosperity of your Amazon Seller Central account is pivotal for elevating sales and growing your enterprise. As all experienced sellers are aware, a significant amount of time is invested in maintaining account health and delivering top-notch customer service. One wrong move can disrupt your business operations, resulting in lost revenue opportunities and hampered business expansion.

Amazon Account

Management

Ensuring the prosperity of your Amazon Seller Central account is pivotal for elevating sales and growing your enterprise. As all experienced sellers are aware, a significant amount of time is invested in maintaining account health and delivering top-notch customer service. One wrong move can disrupt your business operations, resulting in lost revenue opportunities and hampered business expansion.

Why Eternal Aspirants?

At Eternal Aspirants, we ensure your product listings are monitored daily to avoid downtime. We swiftly handle suppression issues, navigate Amazon support, and resolve problems efficiently. Our team tracks Buy Box performance closely to keep your product competitive, and we work to remove negative feedback, protecting your brand’s reputation.

100% On Brand

A fully realized and immersive brand experience in your Amazon store

Storefront best practices

Storefronts that focus on brand experience and conversions.

Storefront insights

More insight to improve your Amazon store and opportunity to increase rank and organic traffic.

Fast turnaround

Dedicated team working towards your deadlines.

Simply affordable

Whether a one-time redesign or monthly maintenance, our pricing will always be affordable for the value!

Expert Ecom Designers

With over 10+ years of Amazon and ecommerce knowledge, we know what design entices shoppers to take action!

How does it Begins?

We Meet

We start by auditing your current setup, conducting a detailed investigation to identify strengths and areas for improvement.

We Strategize

We create a tailored plan designed specifically for your business, focusing on your unique goals and challenges.

We Grow

With a data-driven approach, we implement measurable goals, continually optimizing and uncovering new opportunities for expansion.

What Can Our Account Management Team Do for You?

Customer Success Support

Exceptional customer service on Amazon is more than just a requirement—it’s the backbone of a thriving seller account. At Eternal Aspirants, we view customer support as an opportunity to build trust, strengthen your brand, and fuel long-term growth.

Rapid Response Time

Responding to customer messages quickly is important, we achieve this with daily monitoring

Bespoke Response Templates for FAQs

Providing consistent informative support to your customer base can be achieved with custom response templates, getting your brand voice right every time.

Escalation, Refunds and Reslution

We solve critical cases including customer refunds and product replacement issues. Products arriving damaged or defective are going to happen, swiftly dealing with these problems sets your customer service apart.

Deal Management and Coupon Creation

Want to provide your customers with discounts and sales but don’t have the time to effectively manage the discounts. Our team can take the load with strategically placed discounts and sales in accordance with your advertising goals. Need help setting those goals , visit our PPC advertising service page to read about our team of PPC experts.

Listing Monitoring

Keeping your listings healthy is a battle. Once you have produced a high quality listing for your product the work truly begins. Keeping hijackers away, resolving suppression flags, product quality alters to name a few issues which plague sellers. Our team of experts are well versed in solving these issues as quickly as possible.

Daily Monitoring

The faster a problem is discovered the less down time your product will have. We check daily to ensure all is well with your product listings.

Suppression and Quality Alerts

For a beginner these problems can take time to resolve, dealing with Amazon support is difficult. We understand how to navigate Amazon support to get these problems dealt with in the most efficient way.

Buy Box Monitoring

If you have issues with the buybox we can help. Our team monitors Buy Box performance down to the ASIN level, keeping an eye on your competitors and ensuring your product stays in position.

Negative Feedback Resolution

Some say it is impossible, we know that it is not. Getting negative feedback removed is vital to maintain a positive impression of your brand on the platform. We carefully identify harmful reviews against your product and begin the process of requesting their removal. We work closely with Amazon’s TOS to achieve this.

Other full management services our team can do for you

Many sellers are not aware that it is likely Amazon owes them money. Tracking down your FBA reimbursement cases is complex and difficult to navigate. We work with our partners who are experts at retrieving your money in a traceable and TOS compliant way. We have complete confidence in offering free audits in a 48 hour timeframe to establish if you have a case or not. Getting in touch to find out is a win-win proposition.

Stranded Inventory Issues

We troubleshoot your stranded inventory issues to provide efficient resolution. We do this by creating intricate support cases with Amazon, this combined with our daily monitoring means your issues are resolved as promptly as possible. We provide detailed logs of each case so you can stay up to date.

Seller Performance and Higher Level Issues

The health of your seller account is important, we work closely with Amazon support to ensure you have the highest health score possible. Working closely with Amazon directly to manage your cases and utilizing
Amazon forms to resolve issues we get the job done. Our team of experts can also help with higher level projects like POA creation.

The management of your Seller Account doesn’t have to be a solo journey. Our team of friendly experts are poised and ready to help. The first step to improving your experience as a seller is jumping on the phone with our team, no strings attached. Let’s see together how we can grow your business. Click Below to begin your journey.

Save more with
Eternal Aspirants

Choose a plan and get onboard in minutes. Then get 10% discount for your next plan.

Build

Amazon storefront one-time build or a complete redesign

$1,250*

Maintain

A/B Testing and udates for you
store
$400/mo*

Enhance your Amazon account with our expert guidance!

Enhance your Amazon account with our expert guidance!

Your Business Potential with Our Proven Strategies

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1

A professional service so aligned with your revenue goals and communication style, you’ll swear someone is running your Amazon ads in-house.

Contact Us

Services

Analytics

Engagement

Consultancy

PPC

Resources

Privacy Policy

Services

Blog

About Us

Terms

1

A professional service so aligned with your revenue goals and communication style, you’ll swear someone is running your Amazon ads in-house.

Contact Us

Services

Analytics

Engagement

Consultancy

PPC

Resources

Privacy Policy

Services

Blog

About Us

Terms

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